I'm a designer, a problem-solver, an outdoor enthusiast, a guitarist, and a proud husband and dad. I believe the best products — and the best lives — are built on curiosity, empathy, and the discipline to ask the right questions first.

Summary

I'm Jason Gaghan — a product designer with 10+ years of experience helping teams build things that actually solve the right problems. My background spans healthcare technology, enterprise software, pharma, logistics, and e-commerce, with one consistent thread: I bring product strategy, user research, and design systems together to drive clarity in complex environments.

I've led design at organizations like WA Solutions, Lucet Health, Tactacam, AstraZeneca, and Nutrisystem — working across cross-functional teams, running discovery research, presenting to C-level stakeholders, and shipping products that move the needle. I'm especially drawn to the intersection of AI and product discovery, using tools like Claude, Perplexity, and Grok not to replace human judgment, but to sharpen it.

"The most expensive design mistake isn't a bad layout — it's solving the wrong problem. That's why I always start with who, what, where, when, and why before I ever touch a wireframe."

60% Reduction in design inconsistencies at Lucet Health

40% Faster developer handoffs through streamlined design systems

35% Increase in user engagement across behavioral health platforms

Where I've Done the Work

• WA Solutions Healthcare Logistics · IoT
  Senior UX/UI Designer 2025
• Tactacam IoT · Consumer Tech
  UX & Design Manager 2024 – 2025
• Lucet Health Behavioral Healthcare
  Product Design Lead 2021 – 2023
• Nutrisystem Health & Wellness · Mobile
  Product Designer 2020 – 2021
• AstraZeneca Pharmaceutical · International
  UX/UI Designer 2020
• Holt's Cigar Company E-Commerce · Retail
  Digital Art Director / UX Designer 2014 – 2018

Outside the Screen

The traits that make me a better designer — patience, observation, listening, and empathy — show up just as much in my life outside of work. Here's where I find my best perspective.

Mountain Biking

Technical trails and fast descents keep me sharp. The same risk tolerance that pushes me through a tricky switchback helps me champion bold design decisions when it matters.

Playing Guitar in a Band

Music teaches you to listen as much as you play. That instinct — hearing the whole while contributing your part — maps directly to collaboration and user research facilitation.

Hunting & Outdoor Sports

Time in the woods demands patience, situational awareness, and respect for your environment — qualities that show up in every user interview and research session I lead.

Husband & Dad

My most important role. Being present for my family is the north star that keeps everything calibrated. The empathy you develop as a parent makes you a fundamentally better designer.

Let's talk about your product challenges.

Whether you're untangling a complex healthcare workflow, scaling an enterprise platform, or building something entirely new — I'd love to be part of the conversation.