JASON GAGHAN
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  • Experience
  • Research Exercise
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Summary

Research-experienced UX/UI designer looking for full-time opportunities with room for growth and development. Evokes a modern, contemporary approach to design through the balance of creativity and communication.
  • Expertly experienced in IA / User Profiles / Journey Mapping / Wireframing / Prototyping
  • Proficient in current UX research techniques
  • Expertly proficient in all major wireframing/prototyping programs (Axure RP, XD, Sketch, Invision, Figma, Principle)
  • Experienced with designing for and working within Adobe AEM
  • Comfortable with User-Centered Design Methodology
  • Appreciation for service design principles
  • Working knowledge of HTML, CSS, JS 

Experience

AstraZeneca (via Turnberry Solutions)
​UX/UI Designer: Contract (July 2020 - present)
  • Works on an international team to help create a digital form that allows the reporting of Adverse Events, Medical Info Requests, and Product Quality Complaints.
  • Focused on usability within the international audience
  • Evaluated Accessibility using WCAG 2.1 standards 
Boco Digital, LLC
UX/UI Designer: Contract (March 2020 - July 2020)
  • Ultimately responsible for the complete redesign of the flagship LMS product that was used by their pharmaceutical clients, mainly Regeneron.
  • Learning module was responsible for mentoring and communication between field reps and their directors
  • Created a design library for future enhancements 
Yprime, LLC 
UX/UI Designer: February 2019 – October 2019
Sole UX/UI expert on the eCOA/IRT product development team. Elements I provided for success were strong self- management, precise communication, and a strong effect on reducing user stress.
  • User profile generation and journey mapping
  • Conducting user interviews and observations
  • Developing IA workflows
  • Wireframing / Hi fi prototyping
  • Created a design library for future enhancements 
Thomas J. Paul Agency
​Art Director/UX UI designer: Contract (November 2018 - February 2019)
​Responsible for the re-design of a product support website for Teva Pharmaceuticals involving the overall improvement of user experience and UI. 
Holt’s Cigar Company
Digital Art Director/UX UI designer: October 2014 – August 2018
  • Duties include maintaining and improving brands for all digital content.
  • Responsible for the rebuild and rebrand of Holts.com and its mobile counterpart.
  • Managed small team of designers.
  • Ongoing duties included using Google Analyitics to continually improve functional
    and visual consistency.

    Developed Case Study concerning mobile checkout usability. Case study includes:
    • User interviews and observing user behaviors
    • Customer journeymaps
    • Wireframing/Prototyping 
QVC, Inc.
Web Designer: February 2013 – October 2014
Responsible for the creation of web graphics for the internal team that handled all non-product categories. Executed all designs through creative use of pre-approved decks. Work ranged from simple buttons to full landing pages and mini-sites within QVC.com.
Toll Brothers, Inc.
​Senior Graphic Designer: January 2005 – Feburary 2013
  • Responsible for design and art direction for marketing of Toll Brothers’ communities.
  • Lead designer for the urban market of NYC and surrounding boroughs.

Experience ranged from websites, emails, postcards, newspaper/magazine ads, full-color custom brochures, outdoor signage (billboards, subway signage, building banners, vehicle wraps, way-finding signage), community logos, mini-brochures, etc. 

Education

Edinboro University of Pennsylvania: Edinboro, PA
BFA in Applied Media Arts - Animation: December 2000

​Bucks County Community College: Newtown, PA
HTML, XHTML & CSS courses - Summer 2010 

Skills

Research:
Research Plans
Interviews
Empathy mapping
Storyboarding
User/Process Flows
Customer Journey Mapping
​Card Sorting
Affinity Mapping

POV and HMW Statements
​Competitive Analysis
Design:
Sketching
Wireframing
Paper Prototyping
​Lo/Hifi Prototyping
Style Guide Creation
​
Soft Skills:
Team Leadership
Communication
Adaptability
Problem Solving
Empathy
Time Management

Leading meetings & workshops

Program Experience
Axure RP, InVision, Figma, Sketch, Principle, Adobe XD, Photoshop, Illustrator, InDesign, Acrobat 
Other
Adobe AEM, Google Analytics, SEO knowledge, E-Commerce best practices, E-clinical App/Mobile Design, Team management, JIRA, Lean agile workflow experience 


The Approach to My Process

Picture
Today, the UX design process is an iterative process requiring collaboration between multiple teams and your end users. Research and testing are now a part of the foundation from which great design is created. 

While keeping the user in center focus, I like to explore the 5 W's (Who, What, Where, When, and Why) before approaching the How.

Download my resume
copyright 2020
  • My work
  • Experience
  • Research Exercise
  • Other
  • Contact